Privacy Policy

1. Who We Are

 

Here at Gardners Bakery Ltd we are committed to maintaining the trust and confidence of our visitors to our website. In this privacy policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

 

2. How we collect information

When you place an order with us, we collect the personal information you give us including your name, phone number and possibly address/email.

Cookies: Our website use cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our websites. This includes information about pages viewed and the customer journey around our websites.

Google Analytics: When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

3. How we use your information

Mailing Lists: As part of the registration process for our newsletter emails, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't sell our email lists with other organisations and businesses.

4. Payment

We do not have access to your credit card information when you pay in store. When you pay over the phone your details are entered directly into our chip and pin device and we do not keep these details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

5. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.