Frequently Asked Questions
Can my wedding cake be different flavours?
Yes, each tier can be the flavour of your choice however; fruit cakes must be on the lower tiers of the cake because of the weight.
Do you only make wedding cakes from your portfolio?
No, all cakes are individually designed. You can choose from one of our designs or you can design, shape and size to create a bespoke wedding cake. You can change colours and flowers to compliment your theme.
I’ve seen a few wedding cakes that I like on your website. Can you combine designs?
Yes. Any design, shape or size can be combined to create a bespoke wedding cake.
Can I book a consultation to discuss our requirements?
Yes, please e-mail or phone Amber on 01858 468042 or firstname.lastname@example.org, to arrange an appointment. If you would like taster samples please let us know and we will have them prepared, ready for your consultation.
How long before our wedding is the cake prepared?
Fruit cakes are baked as far in advance as possible depending on when the order is placed, as it needs to mature.
Sponge cakes are baked the week of the wedding.
How do I pay?
To confirm an order a non-refundable deposit of 50% is required. The balance is due before delivery or upon collection. We accept cash or card payments.
Do your cakes contain alcohol?
Our fruit cakes are laced with sherry before the marzipan is applied.
How long in advance do I need to place my order?
Fruit cake needs to mature therefore as far in advance as possible. For sponge wedding cakes, at least three weeks notice is required however the longer notice the better.
Can I view my wedding cake once it has been made?
Yes. This can be arranged when placing your order.
Do you bake your own cakes?
Yes. All our cakes are baked on the premises at our bakery in Kingsthorpe. It’s very important to us that your cake tastes as good as it looks.
What types of sponge/fillings are used for celebration cakes?
Our square cakes and novelties are made in Genoese Sponge (pink-raspberry flavour & white). The middle is filled with strawberry jam and filling cream.
Please note some novelties are made with Madeira/Chocolate (see description or enquire).
Our 7” and 8½” round sponges are two layers and have mixed fruit jam and filling cream in the middle.
Chocolate sponges are filled with chocolate flavoured filling cream.
Egg free sponges are two layers filled with strawberry flavoured jelly and filling cream.
Please note our cakes and cookies contain E numbers due to the icing used. E124, E104, E129, E122, E102, E110 may have an adverse effect on activity and attention in children.
Do you cater for allergies?
Yes. We make egg free sponges at an extra cost.
We can also make gluten free sponges and cupcakes as well as vegan cupcakes.
Please note that all of our cakes are baked in the same premises.
Can I change my order once it has been placed?
Late amendments to orders are often possible and every effort will be made to accommodate changes however this cannot be guaranteed.
Do you require a deposit for my celebration cake?
A deposit is required for all cake orders. A 50% deposit of the total amount is required upon booking your cake. Without a deposit, there is no order.
How can I pay?
Payments can be made by cash or credit/debit card.
Can I place an order over the phone?
You may place an order over the phone but you will need a debit/credit card in order for us to receive a deposit.
Where should I keep my cake once collected?
All cakes should be stored in a cool, dark place on a flat sturdy surface. Never put cakes in the fridge other than fresh cream cakes. Sponge and chocolate cake will keep for around 5 days after collection if covered. Fruit cake will last perfectly well for months.
Can I have a photo put on my cake?
Edible images can be put on almost any of our cakes. We can scan and print any photograph or image. Whenever an image is scanned and printed, the quality deteriorates so make sure you give us the best quality pictures you can. If you wish to supply a digital picture, we only accept jpg or Bitmap images. If you wish to have an image on a chocolate cake, the top must be white sugarpaste, not chocolate.
How long in advance do I need to place an order?
3-5 days notice is required for sponge cakes however we can sometimes accommodate last minute requests so please do get in touch.
For cupcakes, at least a week is required however it cannot be guaranteed that you will be able to hire a stand as they are on a first come, first serve basis.
If you want handmade models on your cake, however, about a week’s notice is required to enable the models to set.
Where should I keep my cake whilst travelling to the venue/home?
In the car, the cake needs to be placed in the boot or in the foot well, not on the seat or on a passenger’s lap as this can tilt the cake sideways causing it to slide. When carrying the cake, you must hold it as flat as possible in both hands, without pushing against the sides or the top of the box. You must not put the cake in a carrier bag as this can squash the cake and cause it to slide. Please see Terms & Conditions for further details.
Do you deliver?
Yes. Delivery can be arranged at an extra price depending on location. Please enquire.
Hire of Cake Stands
Can I hire a cake stand?
Cupcake stand hire costs £10 and is only available when purchasing cupcakes from us.
Wedding cake stands cost £15 to hire, if you do not have a cake from us, however most wedding cake prices include the cost of hiring the stand.
Please see Terms & Conditions for further details.